NABFINS Telecaller Jobs 2026: Work From Home Opportunity for 12th Pass Candidates in Bihar

• NABARD Financial Services Limited (NABFINS) is hiring Telecallers for work-from-home assignments in Bihar, with the number of vacancies not specified.
• Candidates with PUC/10+2 qualification can apply, and freshers are eligible; the maximum age limit is 30 years.
• Applications are to be submitted by email, and no specific closing date has been announced for the vacancy.

NABARD Financial Services Limited (NABFINS) has opened applications for Telecaller – Work From Home (WFH) positions for candidates in Bihar. The vacancy is listed under Job Code Nabfins/OPS/1136, and candidates meeting the required qualification can submit their resumes through email.

The minimum educational qualification is PUC/10+2, and freshers can also apply. Applicants should have good verbal and written communication abilities, basic computer knowledge including Microsoft Excel, and proficiency in Hindi and local languages. The job involves both inbound and outbound customer calls, handling queries and grievances, maintaining call records and coordinating with branch teams.

The official job description sets a daily requirement of 120 calls, including at least 50 successful calls. It also lists responsibilities related to PAR and NPA borrower follow-up, customer grievance handling, database maintenance and monitoring of telecaller targets.

NABFINS Telecaller Vacancy 2026 Notification

The NABFINS Telecaller opening is a work-from-home role associated with Job Code Nabfins/OPS/1136. The number of available positions has not been specified. Candidates from Bihar can apply by emailing their resume to the designated NABFINS careers email address.

Educational Qualification and Skills

Candidates should have completed at least PUC/10+2. Freshers are eligible to apply for the Telecaller position.

For the role, NABFINS requires good verbal and written communication skills along with computer proficiency, particularly Microsoft Excel. Candidates should be capable of working both independently and as part of a team. Local languages and Hindi are preferred.

Age Limit

The maximum age limit for the NABFINS Telecaller vacancy is 30 years. Candidates should check their eligibility before submitting their application.

NABFINS Telecaller Job Responsibilities

Selected Telecallers will primarily handle customer communication and follow-up activities. The responsibilities include:

• Making outbound customer calls using prescribed scripts.
• Attending inbound calls received through toll-free or customer-care numbers and addressing customer queries.
• Collecting customer information and other relevant data.
• Asking appropriate questions to understand customer concerns.
• Contacting PAR and NPA borrowers to determine reasons for non-payment.
• Resolving issues related to products and services and suggesting appropriate solutions.
• Completing 120 calls per day, including at least 50 successful calls.
• Handling customer complaints and escalating grievances to the relevant branch.
• Accurately updating call records, responses and customer feedback.
• Coordinating with branch staff when ground-level follow-up is required for grievance closure.
• Maintaining knowledge of policies concerning business, recovery and office circulars.
• Consolidating and maintaining the telecaller database daily.
• Monitoring telecaller teams at field offices for daily achievement against planned targets.

Selection Process

Candidates will be considered through resume shortlisting followed by an interview or interaction. Applicants should ensure that their resume clearly mentions their educational qualification, language proficiency, communication skills and any relevant experience.

Salary

The remuneration for the Telecaller position has not been specifically stated and will be as per NABFINS norms.

How to Apply for NABFINS Telecaller Jobs 2026

Candidates interested in the NABFINS work-from-home Telecaller vacancy can apply through email.

1. Check the NABFINS Telecaller job description and eligibility requirements.
2. Prepare an updated resume mentioning educational qualifications, language proficiency, computer skills and relevant experience, if any.
3. Send the resume to careers@nabfins.org.
4. Mention Job Code Nabfins/OPS/1136 and Telecaller-WFH – Bihar in the email subject line.
5. For recruitment-related queries, candidates may contact asraful.islam@nabfins.org.

No specific application deadline has been mentioned, so interested candidates should check the NABFINS careers portal for the current status of the vacancy before applying.

Important Links

• NABFINS Telecaller Official Notification PDF (JD)
• Application Form PDF
• Official Job Profile Page