IBPS Clerk Recruitment 2026: 11,403 Customer Service Associate Vacancies, Apply Online by August 21

  • IBPS is recruiting 11,403 Customer Service Associates (CSA/Clerks) through the Common Recruitment Process CRP CSA-XVI for participating public sector banks.
  • Graduates with computer literacy and proficiency in the applicable local language can submit online applications from August 1 to August 21, 2026.
  • The recruitment process includes Preliminary and Main examinations, followed by local language proficiency and other prescribed verification requirements.

The Institute of Banking Personnel Selection (IBPS) has opened the application process for IBPS Clerk Recruitment 2026, officially conducted as the Common Recruitment Process for Customer Service Associates under CRP CSA-XVI. A total of 11,403 Customer Service Associate vacancies have been indicated for participating public sector banks across India.

Online registration for IBPS CSA Recruitment 2026 started on August 1 and will close on August 21, 2026. Candidates must possess a Bachelor’s Degree in any discipline along with the prescribed computer literacy and proficiency in the local language applicable to the State or Union Territory for which they apply.

The recruitment will involve a Preliminary Examination followed by the Main Examination and subsequent stages prescribed for appointment. The Preliminary Examination is scheduled for October 2026, while the Main Examination is expected in December. Provisional allotment is scheduled for March 2027.

IBPS Clerk Recruitment 2026 Notification

The recruitment is being conducted through IBPS CRP CSA-XVI for appointment of Customer Service Associates, commonly referred to as Clerks, in participating public sector banks.

OrganizationInstitute of Banking Personnel Selection (IBPS)
RecruitmentCommon Recruitment Process CRP CSA-XVI
Post NameCustomer Service Associate (CSA) / Clerk
Total Vacancies11,403
QualificationBachelor’s Degree in any discipline
Additional RequirementsComputer Literacy and Local Language Proficiency
Application ModeOnline
Job LocationAcross India
Application Start DateAugust 1, 2026
Last Date to ApplyAugust 21, 2026
Preliminary ExamOctober 2026
Main ExamDecember 2026

IBPS Clerk Vacancy 2026

A total of 11,403 Customer Service Associate vacancies are indicated under IBPS CRP CSA-XVI.

Post NameVacanciesQualification
Customer Service Associate (CSA) / Clerk11,403Bachelor’s Degree + Computer Literacy + Local Language Proficiency

Candidates should note that allotment is linked to participating banks and State/UT-wise vacancies.

IBPS CSA State-wise Vacancy 2026

The supplied recruitment information provides the following State and Union Territory-wise vacancies.

State / UTVacancies
Jharkhand182
Karnataka1,414
Kerala108
Ladakh6
Lakshadweep11
Madhya Pradesh570
Maharashtra1,051
Manipur42
Meghalaya22
Mizoram17
Nagaland31
Odisha337
Puducherry26
Punjab481
Rajasthan392
Sikkim28
Tamil Nadu675
Telangana191
Tripura64
Uttar Pradesh1,731
Uttarakhand145
West Bengal946

The State/UT figures supplied above total 8,470 vacancies, while the overall recruitment figure provided is 11,403 vacancies. This means the supplied State-wise list is incomplete and does not account for all 11,403 positions. Candidates should refer to the complete IBPS vacancy statement for the remaining State/UT-wise distribution rather than treating the above list as the complete national breakup.

Participating Banks

Customer Service Associates recruited through IBPS CRP CSA-XVI may be allotted to participating public sector banks.

Participating Banks
Bank of Baroda
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India
Indian Bank
Indian Overseas Bank
Punjab National Bank
Punjab & Sind Bank
UCO Bank
Union Bank of India

Educational Qualification

Candidates must possess a Bachelor’s Degree in any discipline from a recognized university or an equivalent qualification.

In addition to the graduation requirement, applicants should satisfy the prescribed computer literacy requirement. Candidates must also possess proficiency in the official or local language applicable to the State or Union Territory for which they are seeking appointment.

Applicants should ensure that they satisfy all qualification conditions by the cut-off date prescribed by IBPS.

Computer Literacy

Computer literacy is an eligibility requirement for the Customer Service Associate recruitment. Candidates should possess the required knowledge of computer operations as prescribed in the recruitment conditions.

Applicants should verify the detailed notification for the exact documentary requirements accepted by IBPS as proof of computer literacy.

Local Language Requirement

Candidates must have proficiency in the local language applicable to the State or Union Territory for which they apply.

The recruitment details also provide for a Local Language Proficiency Test at the appropriate stage. Candidates should therefore select their State/UT carefully and ensure that they can read, write and/or speak the required language according to the conditions prescribed by IBPS.

Age Limit

Candidates should be between 20 and 28 years of age.

ParticularAge
Minimum Age20 Years
Maximum Age28 Years
Age Cut-off DateAugust 1, 2026

Upper-age relaxation is available to eligible reserved categories.

CategoryAge Relaxation
SC / ST5 Years
OBC3 Years
PwBD10 Years
Other Eligible CategoriesAs per Government of India rules

Candidates should refer to the detailed CRP CSA-XVI notification for category-specific conditions governing age relaxation.

IBPS Clerk Salary 2026

The supplied recruitment details specify a pay scale of ₹24,050 to ₹64,480 for Customer Service Associates.

ParticularDetails
Pay Scale₹24,050 – ₹64,480
Approximate In-hand Salary₹35,000 – ₹40,000 per month

The actual monthly amount may vary according to the bank of allotment, posting location and applicable allowances and deductions.

Application Fee

Candidates must pay the applicable application fee online during registration.

CategoryApplication Fee
SC / ST / PwBD / ESM / DESM₹175
General / OBC / EWS₹850
Payment ModeOnline

The application and fee-payment process must be completed by August 21, 2026.

IBPS Clerk Preliminary Exam Pattern 2026

The Preliminary Examination consists of 100 objective questions carrying 100 marks. Candidates receive 60 minutes in total, with separate sectional timing.

SectionQuestionsMarksTime
English Language303020 Minutes
Numerical Ability353520 Minutes
Reasoning Ability353520 Minutes
Total10010060 Minutes

Candidates qualifying in the Preliminary Examination will be considered for the Main Examination according to the prescribed qualifying standards.

IBPS Clerk Main Exam Pattern 2026

The Main Examination carries 200 marks for 190 questions and has a total duration of 160 minutes.

SectionQuestionsMarksTime
General / Financial Awareness505035 Minutes
General English404035 Minutes
Reasoning Ability & Computer Aptitude506045 Minutes
Quantitative Aptitude505045 Minutes
Total190200160 Minutes

Candidates should follow the detailed IBPS examination instructions for marking scheme, qualifying requirements and examination-day rules.

Selection Process

According to the supplied recruitment details, the IBPS CSA selection process includes the following stages:

  1. Online Preliminary Examination
  2. Online Main Examination
  3. Local Language Proficiency Test
  4. Document Verification
  5. Medical Examination

Candidates must qualify at the applicable stages and satisfy the eligibility and language requirements before appointment.

Important Dates

Preliminary Online ExaminationOctober 2026
Online RegistrationAugust 1 to August 21, 2026
Main Online ExaminationDecember 2026
Payment of Application Fee / Intimation ChargesAugust 1 to August 21, 2026
Preliminary Examination ResultNovember 2026
Pre-Examination TrainingSeptember 2026
Provisional AllotmentMarch 2027
Preliminary Exam Call LetterSeptember 2026
Main Exam Call LetterNovember 2026
Application Correction/Edit WindowTwo days after registration closes; exact dates to be notified by IBPS

Candidates should complete both registration and online fee payment by August 21 rather than waiting for the correction window, which is intended only for permitted modifications after registration closes.

How to Apply for IBPS Clerk Recruitment 2026

  1. Visit the official Institute of Banking Personnel Selection website.
  2. Open the CRP CSA-XVI recruitment section.
  3. Click the online application link for Customer Service Associates.
  4. Select new registration and enter the required basic details, mobile number and email address.
  5. Note the Registration Number and Password generated after successful registration.
  6. Complete the application form with personal, educational, category and State/UT preference details.
  7. Upload the prescribed photograph and signature.
  8. Upload the left thumb impression and handwritten declaration in the specified format.
  9. Verify the entered information before proceeding to payment.
  10. Pay the applicable application fee through the online payment gateway.
  11. Submit the completed application by August 21, 2026.
  12. Save the final application form and payment receipt for future reference.

Application Form, Details & Registration

The IBPS Clerk/CSA 2026 application is being accepted online under CRP CSA-XVI. Candidates should complete registration through the official IBPS recruitment portal and ensure that their selected State/UT, local language, category, qualification and bank preference information is entered correctly.

Applicants should also retain their registration credentials after submission, as the same details may be required to download call letters, check results and access later stages of the recruitment process.

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