IBPS Clerk Recruitment 2026: 11,403 Customer Service Associate Vacancies, Apply Online by August 21
- IBPS is recruiting 11,403 Customer Service Associates (CSA/Clerks) through the Common Recruitment Process CRP CSA-XVI for participating public sector banks.
- Graduates with computer literacy and proficiency in the applicable local language can submit online applications from August 1 to August 21, 2026.
- The recruitment process includes Preliminary and Main examinations, followed by local language proficiency and other prescribed verification requirements.

The Institute of Banking Personnel Selection (IBPS) has opened the application process for IBPS Clerk Recruitment 2026, officially conducted as the Common Recruitment Process for Customer Service Associates under CRP CSA-XVI. A total of 11,403 Customer Service Associate vacancies have been indicated for participating public sector banks across India.
Online registration for IBPS CSA Recruitment 2026 started on August 1 and will close on August 21, 2026. Candidates must possess a Bachelor’s Degree in any discipline along with the prescribed computer literacy and proficiency in the local language applicable to the State or Union Territory for which they apply.
The recruitment will involve a Preliminary Examination followed by the Main Examination and subsequent stages prescribed for appointment. The Preliminary Examination is scheduled for October 2026, while the Main Examination is expected in December. Provisional allotment is scheduled for March 2027.
IBPS Clerk Recruitment 2026 Notification
The recruitment is being conducted through IBPS CRP CSA-XVI for appointment of Customer Service Associates, commonly referred to as Clerks, in participating public sector banks.
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment | Common Recruitment Process CRP CSA-XVI |
| Post Name | Customer Service Associate (CSA) / Clerk |
| Total Vacancies | 11,403 |
| Qualification | Bachelor’s Degree in any discipline |
| Additional Requirements | Computer Literacy and Local Language Proficiency |
| Application Mode | Online |
| Job Location | Across India |
| Application Start Date | August 1, 2026 |
| Last Date to Apply | August 21, 2026 |
| Preliminary Exam | October 2026 |
| Main Exam | December 2026 |
IBPS Clerk Vacancy 2026
A total of 11,403 Customer Service Associate vacancies are indicated under IBPS CRP CSA-XVI.
| Post Name | Vacancies | Qualification |
|---|---|---|
| Customer Service Associate (CSA) / Clerk | 11,403 | Bachelor’s Degree + Computer Literacy + Local Language Proficiency |
Candidates should note that allotment is linked to participating banks and State/UT-wise vacancies.
IBPS CSA State-wise Vacancy 2026
The supplied recruitment information provides the following State and Union Territory-wise vacancies.
| State / UT | Vacancies |
|---|---|
| Jharkhand | 182 |
| Karnataka | 1,414 |
| Kerala | 108 |
| Ladakh | 6 |
| Lakshadweep | 11 |
| Madhya Pradesh | 570 |
| Maharashtra | 1,051 |
| Manipur | 42 |
| Meghalaya | 22 |
| Mizoram | 17 |
| Nagaland | 31 |
| Odisha | 337 |
| Puducherry | 26 |
| Punjab | 481 |
| Rajasthan | 392 |
| Sikkim | 28 |
| Tamil Nadu | 675 |
| Telangana | 191 |
| Tripura | 64 |
| Uttar Pradesh | 1,731 |
| Uttarakhand | 145 |
| West Bengal | 946 |
The State/UT figures supplied above total 8,470 vacancies, while the overall recruitment figure provided is 11,403 vacancies. This means the supplied State-wise list is incomplete and does not account for all 11,403 positions. Candidates should refer to the complete IBPS vacancy statement for the remaining State/UT-wise distribution rather than treating the above list as the complete national breakup.
Participating Banks
Customer Service Associates recruited through IBPS CRP CSA-XVI may be allotted to participating public sector banks.
| Participating Banks |
|---|
| Bank of Baroda |
| Bank of India |
| Bank of Maharashtra |
| Canara Bank |
| Central Bank of India |
| Indian Bank |
| Indian Overseas Bank |
| Punjab National Bank |
| Punjab & Sind Bank |
| UCO Bank |
| Union Bank of India |
Educational Qualification
Candidates must possess a Bachelor’s Degree in any discipline from a recognized university or an equivalent qualification.
In addition to the graduation requirement, applicants should satisfy the prescribed computer literacy requirement. Candidates must also possess proficiency in the official or local language applicable to the State or Union Territory for which they are seeking appointment.
Applicants should ensure that they satisfy all qualification conditions by the cut-off date prescribed by IBPS.
Computer Literacy
Computer literacy is an eligibility requirement for the Customer Service Associate recruitment. Candidates should possess the required knowledge of computer operations as prescribed in the recruitment conditions.
Applicants should verify the detailed notification for the exact documentary requirements accepted by IBPS as proof of computer literacy.
Local Language Requirement
Candidates must have proficiency in the local language applicable to the State or Union Territory for which they apply.
The recruitment details also provide for a Local Language Proficiency Test at the appropriate stage. Candidates should therefore select their State/UT carefully and ensure that they can read, write and/or speak the required language according to the conditions prescribed by IBPS.
Age Limit
Candidates should be between 20 and 28 years of age.
| Particular | Age |
|---|---|
| Minimum Age | 20 Years |
| Maximum Age | 28 Years |
| Age Cut-off Date | August 1, 2026 |
Upper-age relaxation is available to eligible reserved categories.
| Category | Age Relaxation |
|---|---|
| SC / ST | 5 Years |
| OBC | 3 Years |
| PwBD | 10 Years |
| Other Eligible Categories | As per Government of India rules |
Candidates should refer to the detailed CRP CSA-XVI notification for category-specific conditions governing age relaxation.
IBPS Clerk Salary 2026
The supplied recruitment details specify a pay scale of ₹24,050 to ₹64,480 for Customer Service Associates.
| Particular | Details |
|---|---|
| Pay Scale | ₹24,050 – ₹64,480 |
| Approximate In-hand Salary | ₹35,000 – ₹40,000 per month |
The actual monthly amount may vary according to the bank of allotment, posting location and applicable allowances and deductions.
Application Fee
Candidates must pay the applicable application fee online during registration.
| Category | Application Fee |
|---|---|
| SC / ST / PwBD / ESM / DESM | ₹175 |
| General / OBC / EWS | ₹850 |
| Payment Mode | Online |
The application and fee-payment process must be completed by August 21, 2026.
IBPS Clerk Preliminary Exam Pattern 2026
The Preliminary Examination consists of 100 objective questions carrying 100 marks. Candidates receive 60 minutes in total, with separate sectional timing.
| Section | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
Candidates qualifying in the Preliminary Examination will be considered for the Main Examination according to the prescribed qualifying standards.
IBPS Clerk Main Exam Pattern 2026
The Main Examination carries 200 marks for 190 questions and has a total duration of 160 minutes.
| Section | Questions | Marks | Time |
|---|---|---|---|
| General / Financial Awareness | 50 | 50 | 35 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning Ability & Computer Aptitude | 50 | 60 | 45 Minutes |
| Quantitative Aptitude | 50 | 50 | 45 Minutes |
| Total | 190 | 200 | 160 Minutes |
Candidates should follow the detailed IBPS examination instructions for marking scheme, qualifying requirements and examination-day rules.
Selection Process
According to the supplied recruitment details, the IBPS CSA selection process includes the following stages:
- Online Preliminary Examination
- Online Main Examination
- Local Language Proficiency Test
- Document Verification
- Medical Examination
Candidates must qualify at the applicable stages and satisfy the eligibility and language requirements before appointment.
Important Dates
| Preliminary Online Examination | October 2026 |
| Online Registration | August 1 to August 21, 2026 |
| Main Online Examination | December 2026 |
| Payment of Application Fee / Intimation Charges | August 1 to August 21, 2026 |
| Preliminary Examination Result | November 2026 |
| Pre-Examination Training | September 2026 |
| Provisional Allotment | March 2027 |
| Preliminary Exam Call Letter | September 2026 |
| Main Exam Call Letter | November 2026 |
| Application Correction/Edit Window | Two days after registration closes; exact dates to be notified by IBPS |
Candidates should complete both registration and online fee payment by August 21 rather than waiting for the correction window, which is intended only for permitted modifications after registration closes.
How to Apply for IBPS Clerk Recruitment 2026
- Visit the official Institute of Banking Personnel Selection website.
- Open the CRP CSA-XVI recruitment section.
- Click the online application link for Customer Service Associates.
- Select new registration and enter the required basic details, mobile number and email address.
- Note the Registration Number and Password generated after successful registration.
- Complete the application form with personal, educational, category and State/UT preference details.
- Upload the prescribed photograph and signature.
- Upload the left thumb impression and handwritten declaration in the specified format.
- Verify the entered information before proceeding to payment.
- Pay the applicable application fee through the online payment gateway.
- Submit the completed application by August 21, 2026.
- Save the final application form and payment receipt for future reference.
Application Form, Details & Registration
The IBPS Clerk/CSA 2026 application is being accepted online under CRP CSA-XVI. Candidates should complete registration through the official IBPS recruitment portal and ensure that their selected State/UT, local language, category, qualification and bank preference information is entered correctly.
| Apply | Apply Online |
| Notification | Short Notification – Detailed Notification |
| WhatsApp Channel | Click Here |
| Telegram Channel | Click Here |
| Download Result | Sarkari Result |
Applicants should also retain their registration credentials after submission, as the same details may be required to download call letters, check results and access later stages of the recruitment process.




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