- The number of GCC centres is expected to grow beyond 2,100 by 2030, driving a market size nearing $100 billion.
- GCCs are set to significantly boost the demand for freshers across various sectors in the country.
- Over 61% of Indian GCCs anticipate a more than 50% rise in women hires by 2030, promoting workforce diversity.
India is on track to become a global leader in job creation, with Global Capability Centres (GCCs) set to generate between 4.25 and 4.5 lakh new jobs in 2025. Over the next six years, this figure is expected to rise significantly, reaching an impressive 10 lakh jobs by 2030. According to the India GCC Growth Outlook 2024 report by NLB Services, this surge is attributed to India’s expansive skilled workforce, supportive government policies, and the rapid growth of GCC operations across the country.
The report highlights that 35% of companies plan to expand their workforce by 50-100% in the coming years. By 2030, GCCs are projected to employ 33 lakh professionals, reflecting their pivotal role in shaping India’s economic future. This growth spans diverse sectors, including technology, finance, manufacturing, sustainability, and more, ensuring ample opportunities for professionals across various industries.
GCCs are set to grow significantly, with the number of centres expected to surpass 2,100 by 2030. This expansion will drive a market size nearing $100 billion, making India a cornerstone of the global GCC ecosystem. Cities such as Bengaluru, Mumbai, Hyderabad, Pune, and Chennai are expected to lead this growth, emerging as major hubs for innovation, talent development, and strategic operations. These metropolitan centres are already witnessing increased demand for fresh talent and are poised to set benchmarks for future-ready workforces.
A critical factor driving this expansion is the increasing demand for skilled professionals across high-demand areas. Financial services are anticipated to take the lead, with 79% of GCCs prioritizing this sector. Similarly, the need for engineering and manufacturing skills is gaining traction, highlighted by 69% of GCCs as essential for their operations. The human resources sector also remains vital, with 68% of GCCs emphasizing its role in building a sustainable workforce.
The report underscores the transformative impact of government initiatives, particularly the national framework outlined in the FY26 Budget. These measures aim to propel GCC growth in tier-II and tier-III cities, further diversifying India’s economic landscape. This initiative aligns with the government’s broader goal of bridging regional disparities and fostering inclusive growth.
Another notable aspect of the report is the focus on gender diversity in the workforce. Over 61% of Indian GCCs anticipate a more than 50% increase in women hires by 2030, a significant leap from the current 7%. This commitment to fostering diversity and inclusion is expected to enrich workplace environments and encourage broader participation in the country’s economic development.
Sachin Alug, CEO of NLB Services, emphasized India’s strengthening position as a global GCC hub. He pointed out that the country’s robust infrastructure, skilled workforce, and strategic location have positioned it as a top choice for multinational corporations. Alug also highlighted the role of Industry 4.0 transformation in driving demand for cutting-edge skills, particularly in technology and manufacturing. This transformation, he noted, would ensure that India remains equipped to meet the challenges of the future, enabling the youth to excel in next-generation industries.
The report also identifies fresh hiring as a key driver for GCC expansion. As these centres grow, their focus on onboarding new talent reflects a strategic move to foster innovation and equip their operations with youthful, dynamic teams. The growing prominence of GCCs in India is a testament to the country’s evolving role in the global economy, ensuring long-term growth and stability.
What are GCCs?
Global Capability Centres (GCCs), also known as Global In-house Centres (GICs), are offshore units established by multinational corporations (MNCs) to perform business functions that were traditionally outsourced. These centres operate as extensions of the parent company’s operations, providing a range of services, including IT support, finance and accounting, research and development, human resources, customer service, and analytics.
India has emerged as a global hub for GCCs due to its vast skilled workforce, competitive costs, and a robust IT ecosystem. Cities like Bengaluru, Hyderabad, Pune, and Chennai host numerous GCCs that support diverse industries such as IT, banking, healthcare, and manufacturing. These centres not only contribute significantly to employment but also drive innovation and economic growth.